WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - device setup (Knoxville, TN)

Harborlight Orchard Civic Services · Knoxville, TN · part time

Harborlight Orchard Civic Services works with county and city offices around Knoxville. We are hiring an IT Support Specialist to take on device setup. You would join a small organisation of about 197 people based in Knoxville. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with budget submissions. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in Knoxville. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.