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IT Support Specialist - device setup (Kansas City, MO)

Clearpath Forge Hospitality · Kansas City, MO · contract

Clearpath Forge Hospitality is looking for an IT Support Specialist. The job centres on device setup for supplier orders, and it would suit someone who likes steady, practical work. Guests remember kindness. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with supplier orders. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Kansas City. • Applications are reviewed on a rolling basis.

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