IT Support Specialist - device setup (Kansas City, MO)
Summit Quill Legal Group · Kansas City, MO · contract
Summit Quill Legal Group provides legal services in Kansas City across employment, housing and small-business law. We are hiring an IT Support Specialist to take on device setup.
You would join a small organisation of about 41 people based in Kansas City.
What you will do
• Answer support requests by phone, chat and in person and log every ticket.
• Keep an accurate asset list and patch schedule.
• Set up, repair and retire laptops, phones and printers.
• Create and disable user accounts as people join and leave.
• Write short how-to guides for problems that keep recurring.
What we are looking for
• One to three years of help-desk or desktop-support experience.
• A patient way with colleagues who are not technical.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• CompTIA A+ or similar certification.
• Experience with client files.
Working arrangement
• Contract for four months, with a review at the end and a chance of extension.
• On site in Kansas City.
• We reply to every applicant.
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