WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - device setup (Indianapolis, IN)

Greenridge Keystone Freight · Indianapolis, IN · full time

Greenridge Keystone Freight coordinates shipments and warehousing around Indianapolis. We are hiring an IT Support Specialist to take on device setup. Dispatch, drivers and warehouse staff talk to each other constantly. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with proof of delivery. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Indianapolis. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.