IT Support Specialist - device setup (Honolulu, HI)

We are growing our team at Bright Drift Facilities and adding an IT Support Specialist whose main responsibility will be device setup. You would join a large organisation of about 602 people based in Honolulu. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with safety inspections. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Honolulu. • Applications are reviewed on a rolling basis.