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IT Support Specialist - device setup (El Paso, TX)

Summit Cobalt Construction Group · El Paso, TX · full time

Summit Cobalt Construction Group is a El Paso contractor with project managers, trades and support staff, and we need an IT Support Specialist to lead our device setup. Good people move up quickly. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with safety records. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in El Paso. • Applications are reviewed on a rolling basis.

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