IT Support Specialist - device setup (Dallas, TX)

We are growing our team at Clearpath Union Legal Group and adding an IT Support Specialist whose main responsibility will be device setup. You would join a small organisation of about 42 people based in Dallas. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with intake forms. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Dallas. • Applications are reviewed on a rolling basis.