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IT Support Specialist - device setup (Dallas, TX)

Greenridge Mill Environmental Services · Dallas, TX · part time

Greenridge Mill Environmental Services serves homes and businesses with collection and disposal in Dallas. We are hiring an IT Support Specialist to take on device setup. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with landfill records. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Dallas. • We will tell you what to expect at each step of the hiring process.

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