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IT Support Specialist - device setup (Columbus, OH)

Highbridge Corner Learning Group · Columbus, OH · full time

Highbridge Corner Learning Group is looking for an IT Support Specialist. The job centres on device setup for family communication, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with family communication. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Columbus. • We reply to every applicant.

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