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IT Support Specialist - device setup (Chicago, IL)

Bright Rowan Inspection Services · Chicago, IL · full time

Bright Rowan Inspection Services is looking for an IT Support Specialist. The job centres on device setup for field inspections, and it would suit someone who likes steady, practical work. You would join a small organisation of about 101 people based in Chicago. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with field inspections. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Chicago. • Applications are reviewed on a rolling basis.

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