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IT Support Specialist - device setup (Chicago, IL)

Stonegate Meridian Hospitality Group · Chicago, IL · full time

Stonegate Meridian Hospitality Group is a hospitality company in Chicago with restaurants, rooms and catering. We are hiring an IT Support Specialist to take on device setup. You would join a large organisation of about 454 people based in Chicago. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with guest bookings. Working arrangement • Full-time, with a steady weekday schedule. • On site in Chicago. • We reply to every applicant.

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