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IT Support Specialist - device setup (Buffalo, NY)

Silverline Junction Property Management · Buffalo, NY · part time

Silverline Junction Property Management looks after rental homes across the Buffalo area. We are hiring an IT Support Specialist to take on device setup. Maintenance and leasing staff share information every day. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with maintenance requests. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Buffalo. • We reply to every applicant.

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