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IT Support Specialist - device setup (Atlanta, GA)

Nova River Property Management · Atlanta, GA · full time

Nova River Property Management is a Atlanta property manager with leasing, maintenance and resident services. We are hiring an IT Support Specialist to take on device setup. We are flexible about schedules. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with lease renewals. Working arrangement • Full-time, on a regular day shift. • On site in Atlanta. • We reply to every applicant.

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