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IT Support Specialist - device setup (Anchorage, AK)

Foxglove River Markets · Anchorage, AK · contract

Foxglove River Markets is looking for an IT Support Specialist. The job centres on device setup for pricing, and it would suit someone who likes steady, practical work. We are friendly and busy, especially on weekends. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with pricing. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Anchorage. • Applications are reviewed on a rolling basis.

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