IT Support Specialist - device setup (Anchorage, AK)

Highbridge Rowan Legal Group is looking for an IT Support Specialist. The job centres on device setup for document review, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with document review. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in Anchorage, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.