IT Support Specialist - asset tracking (Wichita, KS)

Silverline Oak Civic Services supports public agencies in Wichita with budgeting, records and programmes, and we need an IT Support Specialist to lead our asset tracking. Public service means patience, paperwork and pride in the outcome. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with case files. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Wichita. • Applications are reviewed on a rolling basis.