IT Support Specialist - asset tracking (Wichita, KS)

Redstone Linden Facilities is a facilities company in Wichita with crews on day and night shifts, and we need an IT Support Specialist to lead our asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with safety inspections. Working arrangement • Full-time, on a regular day shift. • On site in Wichita. • We will tell you what to expect at each step of the hiring process.