IT Support Specialist - asset tracking (Virginia Beach, VA)

Summit Clear Arts Center runs a venue and education programmes in Virginia Beach. We are hiring an IT Support Specialist to take on asset tracking. Evenings and weekends are part of the job. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with visitor services. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Virginia Beach. • Applications are reviewed on a rolling basis.