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IT Support Specialist - asset tracking (Virginia Beach, VA)

Rivermark North Property Management · Virginia Beach, VA · contract

Rivermark North Property Management is looking for an IT Support Specialist. The job centres on asset tracking for maintenance requests, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with maintenance requests. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Virginia Beach. • Applications are reviewed on a rolling basis.

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