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IT Support Specialist - asset tracking (Tulsa, OK)

Harborlight Rowan Environmental Services · Tulsa, OK · full time

Harborlight Rowan Environmental Services serves homes and businesses with collection and disposal in Tulsa, and we need an IT Support Specialist to lead our asset tracking. You would join a small organisation of about 128 people based in Tulsa. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with service complaints. Working arrangement • Full-time, Monday to Friday. • On site in Tulsa. • Applications are reviewed on a rolling basis.

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