IT Support Specialist - asset tracking (Tucson, AZ)

Stonegate Forge Arts Center is looking for an IT Support Specialist. The job centres on asset tracking for event logistics, and it would suit someone who likes steady, practical work. Evenings and weekends are part of the job. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with event logistics. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Tucson. • Applications are reviewed on a rolling basis.