IT Support Specialist - asset tracking (Tucson, AZ)

Greenridge Wilder Water Authority supplies drinking water and treats wastewater for Tucson and nearby communities. We are hiring an IT Support Specialist to take on asset tracking. You would join a large organisation of about 917 people based in Tucson. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with capital projects. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, spread across three days. • On site in Tucson, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.