IT Support Specialist - asset tracking (St. Louis, MO)

We are growing our team at Redstone Field Construction and adding an IT Support Specialist whose main responsibility will be asset tracking. We build things that last and we are honest about schedules. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with subcontractor invoices. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in St. Louis. • Applications are reviewed on a rolling basis.