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IT Support Specialist - asset tracking (St. Louis, MO)

Greenridge Meridian Banking Services · St. Louis, MO · full time

Greenridge Meridian Banking Services is a regional lender in St. Louis with branches and a growing mobile service. We are hiring an IT Support Specialist to take on asset tracking. You would join a small organisation of about 51 people based in St. Louis. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with deposit accounts. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in St. Louis, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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