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IT Support Specialist - asset tracking (Savannah, GA)

Bright Vale Staffing Group · Savannah, GA · contract

We are growing our team at Bright Vale Staffing Group and adding an IT Support Specialist whose main responsibility will be asset tracking. Recruiters here keep in touch with people long after placement. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with onboarding. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Savannah, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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