IT Support Specialist - asset tracking (Savannah, GA)

We are growing our team at Foxglove Kestrel Markets and adding an IT Support Specialist whose main responsibility will be asset tracking. You would join a large organisation of about 992 people based in Savannah. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with promotions. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Savannah. • We will tell you what to expect at each step of the hiring process.