IT Support Specialist - asset tracking (San Diego, CA)
Amberfield Forge Arts Center · San Diego, CA · contract
Amberfield Forge Arts Center is an arts centre in San Diego with a full calendar of events. We are hiring an IT Support Specialist to take on asset tracking.
You would join a small organisation of about 46 people based in San Diego.
What you will do
• Set up, repair and retire laptops, phones and printers.
• Create and disable user accounts as people join and leave.
• Answer support requests by phone, chat and in person and log every ticket.
• Keep an accurate asset list and patch schedule.
• Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes.
What we are looking for
• Working knowledge of Windows, macOS and Microsoft 365.
• A patient way with colleagues who are not technical.
• One to three years of help-desk or desktop-support experience.
Nice to have
• Experience with school partnerships.
• CompTIA A+ or similar certification.
Working arrangement
• Contract for three months, with a review at the end and a chance of extension.
• On site in San Diego.
• Applications are reviewed on a rolling basis.
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