IT Support Specialist - asset tracking (San Antonio, TX)

We are growing our team at Redstone Ashton Hospitality Group and adding an IT Support Specialist whose main responsibility will be asset tracking. We work weekends and holidays and we make it fun. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with reviews and feedback. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in San Antonio, with some flexibility after the first few months. • We reply to every applicant.