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IT Support Specialist - asset tracking (Salt Lake City, UT)

Fernwood Vale Manufacturing · Salt Lake City, UT · contract

We are growing our team at Fernwood Vale Manufacturing and adding an IT Support Specialist whose main responsibility will be asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with production lines. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Salt Lake City. • We reply to every applicant.

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