IT Support Specialist - asset tracking (Salt Lake City, UT)

Nova Cross Civic Services Group supports public agencies in Salt Lake City with budgeting, records and programmes, and we need an IT Support Specialist to lead our asset tracking. We follow procedures carefully and explain them clearly. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with constituent requests. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Salt Lake City. • We reply to every applicant.