IT Support Specialist - asset tracking (Reno, NV)

We are growing our team at Highbridge Meridian Health Group and adding an IT Support Specialist whose main responsibility will be asset tracking. Clinicians and administrators work side by side. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with insurance authorisations. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Reno. • We reply to every applicant.