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IT Support Specialist - asset tracking (remote)

Ironwood Pike Staffing · Remote · full time

Ironwood Pike Staffing is looking for an IT Support Specialist. The job centres on asset tracking for onboarding, and it would suit someone who likes steady, practical work. Speed and follow-up matter. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with onboarding. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with a monthly team day in Indianapolis. • We reply to every applicant.

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