IT Support Specialist - asset tracking (remote)

Bright Beacon Staffing is looking for an IT Support Specialist. The job centres on asset tracking for timekeeping, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with timekeeping. • CompTIA A+ or similar certification. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • Remote-friendly, with quarterly visits in Providence. • We will tell you what to expect at each step of the hiring process.