WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - asset tracking (remote)

Clearpath Thistle Insurance Group · Remote · full time

Clearpath Thistle Insurance Group is an insurance company in Omaha with claims and service teams, and we need an IT Support Specialist to lead our asset tracking. We care about how people feel on the worst day of their year. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with underwriting files. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Omaha. • Applications are reviewed on a rolling basis.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.