IT Support Specialist - asset tracking (remote)

Summit Juniper Arts Center is an arts centre in Kansas City with a full calendar of events, and we need an IT Support Specialist to lead our asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with exhibitions. Working arrangement • Part-time, about 24 hours a week, with flexible days. • Fully remote, with quarterly visits in Kansas City. • Applications are reviewed on a rolling basis.