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IT Support Specialist - asset tracking (remote)

Greenridge Fern Energy · Remote · contract

Greenridge Fern Energy delivers power and gas plans across the Fresno region, and we need an IT Support Specialist to lead our asset tracking. We work closely with regulators and communities. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with usage data. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • Remote-friendly, with a monthly team day in Fresno. • We reply to every applicant.

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