IT Support Specialist - asset tracking (remote)

Northwind Keystone Arts Center runs a venue and education programmes in Houston. We are hiring an IT Support Specialist to take on asset tracking. You would join a small organisation of about 30 people, working mostly from home. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with visitor services. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with a monthly team day in Houston. • We reply to every applicant.