WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - asset tracking (remote)

Redstone Lakeside Energy Group · Remote · full time

Redstone Lakeside Energy Group supplies electricity and gas to homes and businesses around Dallas, and we need an IT Support Specialist to lead our asset tracking. You would join a small organisation of about 40 people, working mostly from home. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with outage response. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with a monthly team day in Dallas. • Applications are reviewed on a rolling basis.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.