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IT Support Specialist - asset tracking (remote)

Westbrook Basin Hospitality · Remote · full time

Westbrook Basin Hospitality is looking for an IT Support Specialist. The job centres on asset tracking for group events, and it would suit someone who likes steady, practical work. We work weekends and holidays and we make it fun. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with group events. Working arrangement • Full-time, Monday to Friday. • Fully remote, with an occasional day on site in Tulsa. • Applications are reviewed on a rolling basis.

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