IT Support Specialist - asset tracking (remote)

Highbridge Vista Learning Group is looking for an IT Support Specialist. The job centres on asset tracking for student accounts, and it would suit someone who likes steady, practical work. We follow the school calendar and we like people who like learning. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with student accounts. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Remote-friendly, with an occasional day on site in Spokane. • We will tell you what to expect at each step of the hiring process.