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IT Support Specialist - asset tracking (remote)

Summit Quill Legal Group Partners · Remote · part time

Summit Quill Legal Group Partners is looking for an IT Support Specialist. The job centres on asset tracking for client files, and it would suit someone who likes steady, practical work. We are a close group and share the work. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with client files. Working arrangement • Part-time, about 24 hours a week, spread across three days. • Remote-friendly, with an occasional day on site in Las Vegas. • Applications are reviewed on a rolling basis.

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