IT Support Specialist - asset tracking (remote)

Stonegate Iron Property Management manages apartment communities around Chicago, and we need an IT Support Specialist to lead our asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with lease renewals. Working arrangement • Part-time, about 24 hours a week, mornings. • Remote-friendly, with a monthly team day in Chicago. • Applications are reviewed on a rolling basis.