IT Support Specialist - asset tracking (remote)

Summit Amber Community Partners Group runs community programmes across Orlando. We are hiring an IT Support Specialist to take on asset tracking. You would join a small organisation of about 21 people, working mostly from home. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with benefits enrolment. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • Fully remote, with a monthly team day in Orlando. • We reply to every applicant.