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IT Support Specialist - asset tracking (remote)

Greenridge Amber Property Management Group · Remote · full time

Greenridge Amber Property Management Group looks after rental homes across the Richmond area. We are hiring an IT Support Specialist to take on asset tracking. Maintenance and leasing staff share information every day. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with rent collection. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in Richmond. • We reply to every applicant.

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