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IT Support Specialist - asset tracking (remote)

Clearpath Harbor Inspection Services · Remote · full time

Clearpath Harbor Inspection Services is looking for an IT Support Specialist. The job centres on asset tracking for scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with scheduling. Working arrangement • Full-time, Monday to Friday. • Fully remote, with a monthly team day in Sacramento. • Applications are reviewed on a rolling basis.

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