IT Support Specialist - asset tracking (remote)

Bright Amber Construction is a Louisville contractor with project managers, trades and support staff, and we need an IT Support Specialist to lead our asset tracking. Site safety is non-negotiable. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with subcontractor invoices. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, with flexible days. • Fully remote, with quarterly visits in Louisville. • We reply to every applicant.