IT Support Specialist - asset tracking (remote)

Bright Granite Staffing is looking for an IT Support Specialist. The job centres on asset tracking for timekeeping, and it would suit someone who likes steady, practical work. Speed and follow-up matter. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with timekeeping. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Colorado Springs. • We will tell you what to expect at each step of the hiring process.