IT Support Specialist - asset tracking (remote)

Stonegate Lakeside Arts Center is looking for an IT Support Specialist. The job centres on asset tracking for ticketing, and it would suit someone who likes steady, practical work. Everyone pitches in on show days. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with ticketing. • CompTIA A+ or similar certification. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Spokane. • We will tell you what to expect at each step of the hiring process.