IT Support Specialist - asset tracking (remote)

We are growing our team at Cedar Ashton Inspection Services Group and adding an IT Support Specialist whose main responsibility will be asset tracking. Technicians travel and report carefully. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with equipment calibration. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with the possibility of becoming permanent. • Fully remote, with quarterly visits in St. Louis. • Applications are reviewed on a rolling basis.