IT Support Specialist - asset tracking (remote)

We are growing our team at Stonegate Summit Property Management and adding an IT Support Specialist whose main responsibility will be asset tracking. Residents are neighbours, not numbers. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with maintenance requests. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Remote-friendly, with an occasional day on site in Virginia Beach. • Applications are reviewed on a rolling basis.